What about shipping?
In Germany , shipping usually takes 3-5 working days . International shipping can take 3-8 business days . However , due to high demand, shipping times may be longer.
See Shipping Information for more information
What about returns?
Our return policy is valid for 14 days . Unfortunately, if your purchase is more than 14 days old, we cannot offer you a refund or exchange.
For more information on refunds, see right of withdrawal .
**Please use our size guide BEFORE you shop, we are not responsible for "wrong purchases" due to inappropriate sizes**
How is the print quality?
All of our products are produced in Germany to the highest standard using a highly efficient "Kornit" printer, which uses a fixing liquid to provide the best conditions for a long-lasting product .
A water-based substrate and environmentally friendly ink avoid chemical substances and strengthen the idea of sustainability.
How should you wash the products?
- Please wash at 30 degrees and do not use fabric softener.
- Turn inside out when washing and ironing and do not tumble dry.
- Wash only with like colors.
When are new collections coming?
Our range is constantly being expanded. When a new collection comes out, we will inform you in good time via social media. You can also send us your design requests via Instagram.
What do I do if I have further questions?
Write to us about customer support
or contact us at: info@shirosuton.com
