What about shipping?
In Germany , shipping usually takes 3-5 working days . International shipping can take 3-8 business days . However , due to high demand, shipping times may be longer.
See Shipping Information for more information
What about returns?
We do not accept returns for the US.
Our return policy is valid for 14 days in europe. Unfortunately, if your purchase is more than 14 days old, we cannot offer you a refund or exchange.
For more information on refunds, see right of withdrawal .
**Please use our size guide BEFORE you shop, we are not responsible for "wrong purchases" due to inappropriate sizes**
How is the print quality?
All of our products are produced in Germany to the highest standard using a highly efficient "Kornit" printer, which uses a fixing liquid to provide the best conditions for a long-lasting product .
A water-based substrate and environmentally friendly ink avoid chemical substances and strengthen the idea of sustainability.
How should you wash the products?
- Please wash at 30 degrees and do not use fabric softener.
- Turn inside out when washing and ironing and do not tumble dry.
- Wash only with like colors.
When are new collections coming?
Our range is constantly being expanded. When a new collection comes out, we will inform you in good time via social media. You can also send us your design requests via Instagram.
What do I do if I have further questions?
Write to us about customer support
or contact us at: info@shirosuton.com
